The Most Important Ingredients of Nurse Training

The less time we spend at the patient's bedside, the more need the patient and family may have for our support, and in turn, the more need the staff may have for our support. In fact, say Zimmerman and Phillips (2000, p. 422), with the emphasis in health care on implementing the latest technology and providing care in the shortest time interval, an important aspect of nursing, the aspect of 'caring,' may be lost. Compassion in leadership, says Kerfoot (2002), is incredibly important, as ethical...

Downloadable Competency 5 Building Alliances Through Attention to Emotional Needs

Trends in the workplace such as shift work, long hours, harassment, low wages, downsizing, and the burdens imposed by technology contribute to more anger and anxiety in employees than ever before (Helge, 2001). Stress, job dissatisfaction, and anxiety disorders cost employers, collectively, billions of dollars per year in health care. Other costly factors that may not be as easy to measure include absenteeism, poor productivity and performance, and undesirable behaviors at work, such as theft,...

The Necessity of Emotional Intelligence Today

The April 2003 issue of Harvard Business Review contains an article entitled Preparing for Evil (Mitroff and Alpaslan, 2003). This brief but sobering article reminds us of categories of events that can befall a business (or a nation or a financial system) in little more than the blink of an eye. Its emphasis is disaster preparedness, which many organizations are now examining more closely than ever before. The article presents a timeline of major crises spanning the past two and a half decades,...

Dialogue Not Coercion

In addition, says Collins (2001a), leaders should engage in dialogue, not coercion. At the bowling alley, a certain behavior is almost predictable in some people. The ball will be rolled toward the perfect space between the pins, then mysteriously curve slightly to the right as it approaches the opportunity for a strike or spare. The bowler, holding her breath as the ball makes its way down the lane, may start to make whisking leftward gestures with her right hand, as though magically waving...

The Leadership of Sigmund Freud

In the late 1800s, when Florence Nightingale was pioneering today's nursing, a talented medical researcher was developing many of the concepts of modern psychoanalysis. His name was Sigmund Freud, and today we know him as the father of psychoanalysis. Freud devoted his energies to the study of human nature and concluded that humans are self-centered beings. Freud's constructs of human nature hold a significant irony considered separately, they leave the leader bewildered and directionless....

References

H., Eisenberg, D., & Jonsen, A. R. (2002). Ethical considerations of complementary and alternative medicine therapies in conventional medical settings. Annals of Internal Medicine, 137(8), 660-664. Aiken, L. H., Havens, D. S., & Sloane, D. M. (2000). The magnet nursing services recognition program A comparison of two groups of magnet hospitals. American Journal of Nursing, 100(3), 26-36. Alcock, B., Berter, E., Hawkins, J., Madsen, P., & McCall, M. (2002)....